Privacy Policy

Move Well Chiropractic & Rehab is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and protect information communicated through SMS text messaging and email.

Information We Collect

When you communicate with Move Well via SMS text message or email, we may collect the following information:

• Your name
• Phone number
• Email address
• Appointment-related information
• General inquiries or responses you choose to share

We do not request sensitive personal health information (PHI) via text message or email.

How We Use SMS Text Messaging

SMS text messaging is used for limited, non-sensitive purposes, including:

• Appointment reminders and confirmations
• Schedule changes or cancellations
• General questions about services, availability, or pricing
• Office updates or notifications

Text messaging is not used to discuss diagnoses, detailed treatment plans, or sensitive medical information.

Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.

How We Use Email Communication

Email communication may be used for:

• Appointment confirmations and follow-ups
• Office updates or announcements
• Educational content and wellness information
• Billing or administrative communication

Email is not intended for urgent matters or emergencies. Patients are encouraged not to send sensitive or confidential health information via email.

Information Sharing

Move Well does not sell, rent, or share your personal information with third parties for marketing purposes. No personal information, mobile number, or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.

Your information may be shared only when necessary to:

• Provide services you request
• Comply with legal or regulatory requirements
• Protect the rights, property, or safety of Move Well or our patients

Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or misuse. While we strive to protect your information, no electronic communication method can be guaranteed to be 100% secure.

Your Consent

By providing your phone number and/or email address, you consent to receive communications from Move Well Chiropractic & Rehab via SMS text message and email as described in this policy.

You may withdraw your consent at any time by:

• Replying STOP to text messages
• Requesting removal from email communications

Changes to This Policy

Move Well Chiropractic & Rehab reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website and will take effect immediately upon posting.

Contact Information

If you have questions about this Privacy Policy or our communication practices, please contact:

Move Well Chiropractic & Rehab
📧 Email: dr.olivia@movewellchirofl.com
📞 Phone: 407-951-7591